Payment Policy

Overview

This Payment Policy (“Policy”) describes the payment terms and conditions applicable to purchases made through our website (the “Site”). By placing an order, you acknowledge and agree to the terms set forth below.


1. Accepted Payment Methods

Our Site supports payments through the following payment service providers:

  • PayPal

  • Stripe

The specific payment options available to you will be displayed at checkout. We reserve the right to add, remove, or modify supported payment methods at any time.

Note: Different payment service providers may directly affect which credit cards or digital wallets are supported. The available options will be determined by the selected payment provider.


2. Regional Availability

At this time, we do not impose regional restrictions on payments. Customers from supported countries or regions may place orders normally.

If certain payment methods are limited by geography, this will be clearly disclosed at checkout.


3. Payment Processing Fees

We do not charge any additional processing or handling fees beyond the order total shown at checkout.

Please note that your bank or payment provider may charge foreign transaction fees, currency conversion fees, or other service-related fees. These charges are not controlled by us.


4. Payment Timing & Authorization

Payment is collected at the time the order is placed.

Once your transaction is successfully authorized and processed, you will receive an order confirmation email.

If a payment fails or cannot be authorized, the order will not be processed.


5. Currency

All product prices and payments on our Site are processed in USD (United States Dollars).

If you are paying from another country or region, your bank or payment provider may apply its own exchange rate and conversion fees.


6. Fraud Review & Verification

At this time, no additional identity verification steps are required.

However, we reserve the right to:

  • Request additional information

  • Cancel an order

  • Refuse service

if fraudulent, suspicious, or unauthorized activity is detected.


7. Billing Information Accuracy

You agree to provide current, complete, and accurate billing information for all purchases.

Orders may be delayed or cancelled if:

  • Billing details do not match bank records

  • Payment cannot be verified

  • The payment provider returns an error


8. Chargebacks & Payment Disputes

If you believe a payment was made in error, please contact us before filing a chargeback or dispute with your bank.

We will make reasonable efforts to resolve the issue promptly.

Unwarranted or abusive chargebacks may result in temporary or permanent account restrictions.


9. Contact Information

For questions regarding payments or billing issues, please contact us:

Email: service@mollycody.com

TEL:+852 6357 8985

Physical address: UNIT D18 3/F WONG KING INDUSTRIAL BUILDING NO.2 TAI YAU STREET SAN PO KONG KL